What is Microsoft Viva and what is the buzz about ?
Microsoft Viva is a platform, initially being deployed within the Microsoft Teams package, designed to help businesses adjust to a work-from-home process. Microsoft pitches Viva to solve the problems that accompany working remotely while preserving the merits that come with it.
Microsoft Viva is built into apps like Microsoft Teams and Outlook, it’s an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work. Powered by Microsoft 365 and experienced through Microsoft Teams, Viva fosters a culture that empowers employees and teams to be their best from anywhere. It provides actionable insights that help everyone establish better work practices. Employees can build and join communities with others across the company. With Viva, leaders listen, using continuous feedback to improve engagement and can also help to amplify workplace communications. Viva connections is your gateway to the experience, allowing stay engaged and informed no matter where you work. It is smarter and help with personalized reminders as well as prioritize time for focused work. When you come across with an unfamiliar topic just click to find people, resources and conversations related to the desired topic. If you have any question, just ask. where Viva uses AI to build topic pages, it automatically and make sure sensitive content remains protected. Microsoft viva brings communication, insights, learning and knowledge together into an integrated employee experience.
There are seven modules of Microsoft Viva are as below
Viva learning: Viva Learning is a centralized learning hub in Microsoft Teams that lets you seamlessly integrate learning and building skills into your day. In Viva Learning, your team can discover, share, recommend, and learn from content libraries provided by both your organization and partners. They can do all of this without leaving Microsoft Teams.
• Easily find learning opportunities provided by your organization.
• Browse courses from Microsoft and third-party content providers.
• Search for specific learning content that appeals to you or supports your career goals.
• Share relevant, interesting, and important learning content with your team members or groups in a Microsoft Teams chat or channel.
• Organize your custom selections of learning content in Microsoft Teams channels and tabs.
• Bookmark courses you’re interested in.
• Play LinkedIn Learning courses in the embedded player without leaving Microsoft Teams.
Viva Insights: It is an employee experience platform. It helps to delivers data driven and privacy protected insights and recommendations that help individual and team to improve their product and wellbeing. It helps leader to analytics when employees are struggling. Microsoft Viva Insights identifies collaboration patterns that impact productivity, workforce effectiveness, and employee engagement. Under Viva Insights tools are as below
Personal insights – It help in Briefing email in Outlook, in your personal Dashboard.
Teamwork habits It help in work habits that might lead to burnout and stress. It also learns how their habits impact their team while getting suggestions on how to foster team
Organization trends It helps qualifying managers and business leaders see outcomes page to see opportunities where a change could improve their business outcomes.
Advanced insights can also help business leaders address critical questions about organizational and work culture
Data privacy Learn how Viva Insights complies with applicable laws and regulations and how to protect and keep personal data private.
Viva Topics: Viva Topics uses AI to automatically search for and identify topics in your organization content and expertise across your organization, making it easy for people to find information and put knowledge to work. It compiles information about them, such as a short description, people working on the topic, and sites, files, and pages that are related to it. A knowledge manager or contributor can choose to update the topic information as needed. The topics are available to your users, which means that for every instance of the topic that appears in a modern SharePoint site in news and pages, the text will be highlighted.
Viva Connections: is a desktop and mobile experience that brings together relevant news, conversations, and resources in one place for your organization. Discover the company-branded destination where employees can explore news, join conversations, and connect with others across the organization in the apps and devices they use daily. Viva Connections is included in Microsoft 365 plans with SharePoint Online. Viva Connections is not supported on the Linux operating system. Viva Connections is not currently supported on tablet devices.
Viva Goals: Microsoft Viva Goals is a goal setting and management solution that aligns teams to your organization’s strategic priorities, driving results and a thriving business.
Viva Goals enables individuals and companies to organize and track their goals through “Objectives and Key Results” (OKRs). Viva Goals integrates with Microsoft native apps such as Teams to enables you to track your performance towards shared milestones.
Viva Sales: It is a seller experience application that lets sellers use Office 365 and Microsoft Teams to automatically capture data into any CRM system, eliminating manual data entry and giving more time to focus on selling. It dives deep into the vision of Viva Sales to see how it brings everything sellers need into the flow of work.
The Viva Sales public preview includes the following capabilities:
• Access important CRM customer data in Outlook and Teams to reduce time spent looking for information: Sellers can access customer contact details and related account and opportunity data from CRM inside Outlook and Teams applications.
• Connect to CRM of choice to reduce application switching: Viva Sales Public preview includes connectors to Dynamics 365 Sales and Salesforce. Sellers can update critical contact data without switching applications.
• Easily create customer contacts from Outlook: With Viva Sales, sellers can capture new customer contacts with a few clicks from Outlook. Key insights such as previous activities and files exchanged will soon be available to enrich this information further.
• Improve sales performance on customer calls with Sales Conversation Intelligence (SCI): When communicating with customers on Teams, sellers can utilize SCI to generate call summaries, track customer sentiment and suggest action items for customer follow-ups post calls.
• Collaborate with colleagues on relevant customer data in Teams and Outlook: Sellers can look up customers from within a Teams conversation and immediately share it with their team. They can copy customer contacts from Outlook as rich, editable context and paste them into a Teams conversation. All this allows sales teams to get customer context without switching to CRM.
• Stay secure and compliant: Viva Sales respects company security and privacy policies in sharing customer contact information, including CRM access controls and user permissions. Switching it on is an easy decision.
• Quick install and setup: A Microsoft 365 admin can set up the Viva Sales application from the admin centre and assign the right users.
Viva Engage: Connect everyone at your organization through employee communities and conversations using viva engage, a Microsoft teams app powered by yammer. It brings new capabilities and experiences to help people strengthen their work relationships, find, and share knowledge, and feel included all within Microsoft Teams. For users that already use the Communities app, this change will happen automatically and introduces new features designed to connect people, amplify their voice and perspective, and find belonging at work. Viva Engage includes a new Communities hub where you can find your communities and a list of recommended communities. New quick navigation provides easy access to your favourite and most frequented communities no matter where you are in the app.
At TechPlus Talent, we have trained Viva implementation engineers who can integrate Viva Suite with your existing M365 suites and makes it more synchronized and result oriented. Do connect us today for a quick demo.
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