Learning Path 1: Get started with Microsoft 365 Copilot

1. Introduction to Microsoft 365 Copilot
2. Explore the possibilities with Microsoft 365 Copilot
3. Optimize and extend Microsoft 365 Copilot

Learning Path 2: Empower your workforce using Microsoft 365 Copilot Use Cases

1. There are 11 use case modules in this course. Since this is a one-day course, you’ll only be able to complete 7 of the use case modules
2. The Challenge use case is a 1 to 2-hour exercise that can be started towards the end of class if time permits, but will have to be finished outside of class
3. Your instructor should discuss with the class which 7 use cases you want to complete. Students can complete the remaining use cases on their own
4. Executives
5. Sales
6. IT
7. Marketing
8. Finance
9. HR
10. Operations
11. Communications
12. Customer Service
13. Legal
14. Challenge (optional)

Module 1: Explore user enablement strategies for adopting Microsoft 365 Copilot

1. Describe the importance of user enablement.
2. Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
3. Describe the People-First strategy and its three key principles.
4. Describe the Microsoft 365 Copilot user enablement framework.
5. Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.

Module 2: Envision a successful adoption of Microsoft 365 Copilot

1. Understand the key roles needed to assemble the appropriate user enablement team.
2. Create an AI council.
3. Define a user experience strategy.
4. Identify and prioritize scenarios.
5. Establish success measures and a reporting plan.
6. Assess your organization’s readiness.

Module 3: Onboard and empower your employees to use Microsoft 365 Copilot efficiently

1. Establish a Microsoft 365 Copilot Center of Excellence.
2. Build a Champions and Early Adopters Program.
3. Build an engagement strategy.
4. Build a training strategy.
5. Describe rapid enablement training.

Module 4: Drive value and maximize the impact of Microsoft 365 Copilot within your organization

1. Gather feedback from users through listening sessions.
2. Track end-user adoption through distribution of surveys.
3. Review and track adoption score and usage reports in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.
4. Conduct monthly service health reviews.
5. Encourage ongoing engagement of Microsoft 365 Copilot.

Module 5: Extend and optimize Microsoft 365 Copilot in your organization

1. Describe the three-part strategy to enhance Microsoft 365 Copilot.
2. Design scenarios using the Modern Collaboration Architecture framework.
3. Describe how Copilot Studio helps you customize Microsoft 365 Copilot.

1. Introduction to Microsoft 365 Copilot
2. An executive’s guide to crafting effective prompts
3. Microsoft 365 Copilot interactive experience

Describe Microsoft Copilot extensions

1. Key Components of Copilot extensibility
2. Enhancing Copilot with Graph Connectors
3. Expanding skills with plugins
4. Building your own copilot

Describe Copilot Studio actions

1. The Copilot Studio actions user experience
2. Types of Copilot Studio actions
3. Developing Copilot Studio actions
4. Testing and publishing Copilot Studio actions

Create prompt actions in Copilot Studio

1. What are prompt actions?
2. Create a prompt action
3. Exercise: Create a prompt action

Create connector actions in Copilot Studio

1. What are connector actions?
2. Create a connector action
3. Exercise: Create a connector action in Copilot Studio.

Create conversational actions in Copilot Studio & Publish and test Copilot Studio actions.

1. Explore conversational actions
2. Creating a conversational action
3. Building a topic for a conversational action
4. Publishing and testing a conversational action
5. Exercise: Create a conversational action

Learning Path 1: Enhance endpoint security with Microsoft Intune and Microsoft Copilot for Security

1. Discover Microsoft Intune essentials
2. Unlock Insights with Microsoft Copilot for Security
3. Optimize Microsoft Intune for Microsoft Copilot for Security Integration

Learning Path 1: Prepare your organization for Microsoft 365 Copilot

1. Implement Copilot for Microsoft 365
2. Examine data security and compliance in Copilot for Microsoft 365

Learning Path 2: Manage Microsoft 365 Copilot administration

1. Apply principles of Zero Trust in Microsoft 365 Copilot
2. Manage Microsoft Copilot
3. Manage Microsoft 365 Copilot
   1. Simulated Lab exercises

Learning Path 3: Prepare for Microsoft 365 Copilot extensibility

1. Microsoft 365 Copilot extensibility fundamentals
2. Choose a Copilot extensibility development path
3. Manage Microsoft 365 Copilot extensibility

Module 1: Introduction to Microsoft 365 Copilot

1. What Microsoft 365 Copilot is
2. How Microsoft 365 Copilot works
3. The core components of Microsoft 365 Copilot
4. Microsoft’s commitment to responsible AI practices

Module 2: Build effective presentations with AI

1. Create a new presentation using Copilot in PowerPoint
2. Refine and enhance your presentation using Copilot in PowerPoint
3. Exercise: Piece it together – build a presentation from start to finish

Module 3: Draft impactful documents using AI

1. Craft content with Copilot in Microsoft Word
2. Elevate your content using Copilot in Word
3. Exercise: Piece it together – draft, improve, and share your document

Module 4: Make your meetings more productive with AI

1. Grow your collaboration with Copilot in Teams chats
2. Amplify your collaboration with Copilot in Teams meetings
3. Exercise: Manage collaboration from start to finish with Copilot in Teams

Module 5: Uncover new data insights with AI

1. Simplify data summary, analysis, and visual insights
2. Customize data integration, analysis, and visualization with Copilot in Excel
3. Exercise: Boost your productivity with data-driven decisions

Module 6: From inbox to impact: Improve your email workflows with AI

1. Draft engaging emails using Copilot in Microsoft Outlook
2. Simplify meeting administration using Microsoft Outlook
3. Exercise: Supercharge your collaboration with Copilot in Outlook

Module 7: Unlock productivity and unleash creativity with AI-powered chat

1. Understand Microsoft 365 Copilot Chat
2. Optimize your workflow with Copilot Chat’s work-grounded data
3. Maximize your productivity with web-grounded Copilot Chat
4. Exercise: Ace your interview using Copilot Chat

Learning Path 1:

Explore Microsoft 365 Copilot Chat

• Understand what Microsoft 365 Copilot  Chat is and how it can help you in your daily work.
• Learn how to access Copilot Chat experiences and write prompts.
• Write prompts, use the Microsoft Copilot Prompt Gallery, and use Microsoft 365 Copilot pages that suit your business needs.

Learning Path 2:

Empower your workforce with Microsoft 365 Copilot Use Cases

• Engage in a series of exercises that allow you to explore use-case scenarios for a variety of business scenarios.

Learning Path 3:

Transform your everyday business processes with no-code agents

• Explore how no-code agents provide intelligent, AI-driven assistance.
• Learn how business users with no programming or technical background can create and manage no-code agents in Microsoft 365 Copilot Chat and SharePoint.
• Examine how no-code agents can enhance collaboration and automate everyday business processes.

Module 1: Introduction to declarative agents for Microsoft 365 Copilot

1. What are declarative agents?
2. How declarative agents work
3. When to use declarative agents

Demo: Using a declarative agent

Module 2: Build your first declarative agent for Microsoft 365 Copilot by using Copilot Studio

1. Create a declarative agent
2. Add custom knowledge
3. Add starter prompts
4. Lab: Build your first declarative agent in Copilot Studio

Module 3: Introduction to actions for declarative agents in Copilot Studio

1. Actions and agents
2. Types of Copilot Studio actions
3. Action development considerations
4. Extend declarative agents with actions

Module 4: Extend declarative agents with prompt actions in Copilot Studio

1. What are prompt actions?
2. Create a prompt action
3. Exercise: Create a prompt action

Module 5: Extend declarative agents with connector actions in Copilot Studio

1. Configure a new connect action in Copilot Studio.
2. Configure a connector action.
3. Add a prompt action to a declarative agent.
4. Test a connector action.