Microsoft 36514 mailboxes

Hostway email moved to Exchange Online, tested end to end after cutover

We moved Hi-School Pharmacy's email from Hostway Open-Xchange to Microsoft 365, kept its domain, and confirmed mail flow after cutover.

Talk to our team
mailboxes moved
14
of email moved
~35 GB
email domain and addresses kept
Same
01 · The challenge

A new email platform, with the same email addresses

Hi-School Pharmacy's email ran on Hostway Open-Xchange, separate from everything else. The pharmacy wanted Microsoft 365 for its 14 users without changing anyone's email address, and without losing mail during the DNS switch.

Separate platformEmail ran on Hostway Open-Xchange, apart from everything else.
The DNS switchMail flow had to move without losing messages along the way.
Clear limitsIMAP moves email and folders only, so the scope was agreed up front.
02 · Our approach

Tested before and after the switch

  1. 1

    Discovery

    Confirmed the mailbox list, IMAP and DNS access, and a cutover window.

  2. 2

    Tenant

    Created the Microsoft 365 tenant, verified the domain, set up Exchange Online, and created and licensed 14 users.

  3. 3

    Configuration

    Set up the IMAP endpoint and migration batch, and tested connections before moving anything.

  4. 4

    Migration

    Moved all 14 mailboxes, about 35 GB in total, watching progress and fixing exceptions as they came up.

  5. 5

    Cutover

    Switched DNS, then tested inbound and outbound mail and each user's access.

03 · The outcome

Exchange Online, confirmed by the pharmacy

Hi-School Pharmacy's staff now use Exchange Online with the same email addresses. Inbound and outbound mail were tested after cutover, and the pharmacy confirmed access to every mailbox.

  • All 14 mailboxes moved
  • Inbound and outbound mail tested after cutover
  • Same email domain and addresses
  • Mailbox access confirmed by the pharmacy
04 · Technology
  • Exchange Online
  • Microsoft 365
  • IMAP migration
  • DNS cutover
Microsoft 365

Your next Microsoft 365 project, planned and delivered.

Mailbox moves, tenant work and Intune, with the scope agreed up front and a tested handover.